COMPLIMENTARY GROUND SHIPPING
S/S'26
Jackets & Blazers
Knit Tops
Shirtings
Bottoms
Boxers
Gift Cards
0
COMPLIMENTARY GROUND SHIPPING
0
Field Tested
FAQS
Field Tested
FAQS
Product Questions
Size:
what is the best size for me?
Temperature Rating:
what is the temperature rating of your outerwear styles?
Water-Resistance:
what's the difference between "Water-Resistance" and "Waterproof"?
GSM:
what does "gsm" mean as it relates to fabric in your product descriptions?
2-Way Zippers:
this 2-way zipper keeps jamming – help!
Snap Sound:
why do your snaps make a rattling sound?
Country of Origin:
why are your products not made in the USA?
Order Questions
Delivery:
when will my order arrive?
International:
do you ship internationally?
Returns:
what is your return policy? Do you extend it during the holiday season?
Exchanges:
How do I exchange an item?
Refunds:
how long does it take to see a refund on my credit card?
Other Questions
Sold Out:
the item I want is sold out in my size, when will it be available again?
Back-in-Stock:
I just received an email that the item I want to purchase is back in stock, but now it is sold out again!
Stores:
do you have brick & mortar stores?
Third-Party Product Issue:
I’m having trouble with an item that I bought from a different retailer, what should I do?
Price Matching:
I saw one of your jackets on sale on another website – do you price match?
Coupons:
do you offer a coupon code for new customers?
Response Time:
I sent a message to you through your contact link on your website, but I never heard back?
